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Corporate Services

Koomarri Corporate Services is responsible for the management of Finance, Compliance, Policy, Human Resources and other corporate operations within Koomarri.

This includes provision of a range of services including Finance and Accounting, Payroll and Information Technology, to all businesses and programs operating within Koomarri.

Koomarri places priority on providing the best possible support and services to its clients. As such, the Corporate Services team support the organisation by:

  • Developing policies and procedures which will support staff in providing quality services to clients in a consistent way across business areas;
  • Monitoring operations to ensure that Koomarri complies with external regulations, standards and requirements and internal policies and procedures;
  • Evaluating and reporting against quality and other performance indicators, both internal and external; and
  • Identifying and implementing training and development opportunities which will equip Koomarri staff with best practice skills and expertise in the field of disability service provision.

In addition Corporate Services is responsible for governance framework programmes and tools including Koomarri’s:

  • Risk Management Plan and Business Continuity Plan;
  • Training and Development Programme;
  • Internal Audit Calendar; and
  • Entry and Assessment Protocol, including management of the client waiting list.

Koomarri actively seeks to collaborate with other service providers and stakeholders through shared training programmes and the establishment of supported employment opportunities in the public and private sectors. Corporate Services plays a key role in ensuring that these opportunities are identified and progressed.

Koomarri welcomes and values feedback from clients, families, funding bodies and other stakeholders. The Corporate Services Branch is responsible for seeking and analysing input and suggestions with a view to enhancing performance where possible. Key to this is the Koomarri Family Communication Meeting programme which has continued to be successfully delivered over the past twelve months and provides a meaningful vessel for two way communication between Koomarri and the families of those that we support.

Corporate Services is a critical support to each of Koomarri’s services in relation to managing the reporting obligations of funding agreements, monitoring costs, income and general administrative operations. This allows the various businesses and programme managers to focus on the most critical service, the improvement and promotion of the support for clients and their families.